LinkedIn Internship: Enhancing the Learner and Administrator Experience on LinkedIn Learning
In the summer of 2024, I had the opportunity to intern at LinkedIn's headquarters in Sunnyvale, CA, where I worked on two key projects. The first focused on helping learners identify their next career goals, while the second aimed to assist learning administrators in monitoring learner engagement more effectively. This internship provided me with hands-on experience in both B2C and B2B product design, sharpening my design skills, and enhancing my ability to collaborate effectively with cross-functional teams.
What is LinkedIn Learning
LinkedIn Learning is an online educational platform that offers a vast library of video courses covering a wide range of topics, primarily focused on professional development, business, technology, and creative skills.
Design Deliverables
Learner-facing project: Developed two design prototypes—one that iterates on the current experience for immediate improvements, and another that envisions the project's long-term future direction.
Admin-facing project: Designed the "Next Best Action" feature for the admin homepage, enabling administrators to better utilize the platform to boost learner engagement.
Working Team
2 Product Managers
1 Product Marketing Manager
1 Engineer
1 Design Managers
Project Highlight
Motion and visual design
Product thinking
Adaptability to strategic shift
Takeaways ✨
My time at LinkedIn flew by, and I’m incredibly grateful for the opportunity to join the team and meet with such amazing people! Here are some lessons I learned throughout the process:
It is important to identify the hidden decision makers and involve them early in the process to avoid mis-alignment.
I learned how to make informed design decisions by taking in conflicting opinions.
I gained the ability to tailor presentations for different audiences, effectively communicating ideas to various stakeholders and get them buy in.
Finally, by working on real-world projects, I developed a keen eye for detail and make sure to produce high-quality deliverables.